Privacy and data

Where your data lives, and who can reach it.

For your accountant, your insurer and yourself: every party that works with your data, with the country and the purpose.

1 · Where your data lives

Hosted in France. One container per installer.

Your data does not share a database with other customers. Every installer gets their own container, with their own database and their own files.

Hosting
Datacenter in France [location, e.g. Gravelines]
Separation
Own container per installer, no shared database
Backups
[Daily], encrypted, kept for [30] days, at a separate location [to be confirmed]
Connection
Always encrypted (HTTPS)
Your container · FRBackup · separate location
2 · External parties

Who processes what.

These are all the parties outside Jef Jaeken that come into contact with your data. If one is added, it appears here first.

External parties that work with your data
PartyPurposeCountryStatus
OVHcloudHosting companyHosting of your container, database and backupsFranceActive
SentryError reportsTechnical error reports, without names or email contentEU region (Frankfurt), US companyActive
BugsinkError reportsTechnical error reports, without names or email contentOwn server, FrancePlanned#112
JevAI, by TypeSafeSorting incoming requests (only if you switch it on)To be confirmedTo be checked
Your own Google Workspace or Microsoft 365The account you already haveSending and reading email, appointments in your calendarAccording to your own contractYour choice

Your email and calendar stay in your own account. Verelo only reads and writes there with your permission, and you can always withdraw that access.

3 · Export and GDPR

Your data is yours.

Export everything

Customers, files, work orders, certificates and documents, whenever you want, in open formats [CSV and PDF].

Data processing agreement

You are the controller, Jef Jaeken is the processor. You get the DPA on request, before you start.

Request the DPA

Stopping

If you stop, you get a complete export and we erase your container within [30] days.

Questions about data or a data subject request: privacy@verelo.be.

4 · Privacy statement and cookies

About this website.

This section is about the website you are reading now, not about the app.

Visitor statistics

We count visits without cookies and without following you across other sites, using Plausible Analytics (EU cloud). We see which pages are read, not who you are.

The pilot form

  • What: company name, size, disciplines, current tool, region and your contact details.
  • Why: only to review your request and plan a conversation. No newsletter, not resold.
  • How long: [12 months], or shorter if you ask.
  • Where: the form itself stores nothing. Only when you book a conversation do your answers go to Cal.com and to the calendar and mailbox of Jef Jaeken (Google).

Your rights

Access, correction, erasure and objection: email privacy@verelo.be. You can also lodge a complaint with the Belgian Data Protection Authority.

Controller: Jef Jaeken, BE0779630471.

External parties on this website

External parties on this website
PartyPurposeCountryStatus
OVHcloudHosting of this websiteFranceActive
Plausible AnalyticsVisitor statistics without cookiesEUActive
Cal.comBooking the conversationEU region, US companyActive
Google Workspace of Jef JaekenCalendar and confirmation email of booked conversationsAccording to our contract with GoogleActive

Only Plausible and, once you book a conversation, Cal.com connect from your browser.

Questions about data? Call me.

Rather see how it works first? Book a 30-minute conversation.